Help Desk
North Group Support Center > Help Desk
 

Submit a ticket
Submit a new issue to a department

 
 

View existing ticket
View tickets you submitted in the past

 

 

Knowledgebase

» Top Knowledgebase articles:
 QUICK FAQ. REQUEST US TO ADD YOUR QUESTION HERE!!!
 How to Post Processing Kinematic (PPK) for Photogrammetry
 RTKite to Pixhawk integration guide
 Quick Guide for get connect to CORS/NTRIP
 SMARTK / RKITE Software Downloader
 How to know if there are some error in Mobile connection to CORS or AutoCaster
 LOG File Format
 Description of the fields of BESTPOSA message
 Firmware Update RTKITE
 SMARTK SIM INSERTION
 TXT File Format
 Troubleshooting for antenna reception
 SMARTK / RKITE Firmware Updates
 Landing into a moving target
 What protocol and messages are supported for output from?
 Flash synchronization
 PPKOORD (AKA RTKITE PPK) PINOUT
 Recommendations for RTKITE PCB handling with safety
 What's AutoCaster and how it works?
 What's the "Use Location" option in the App for CORS configuration
 Is there any way to get the RTK Output Port (RS232) onto the same 38400 baud rate as the TTL (3.3v) RTCM port?
 How to connect MPU9250 to RTKITE
 Download
 How to install the optional LEDS on RTKITE
 Antenna schema for SMARTK
 Setup a pair of RTKite for Moving Base RTK
 Step by step connection to Carslon SurvPC
 There are any API for access the content of SD Card by cable?
 Menu by USB Cable
 The height of the rover is given in ellipsoid or orthometric height?
 Antenna schemas available for RTKITE
 RTK with ARDUPILOT over MAVLINK
 Phase center for Helix antenna
 Pulse per second signal (1PPS)
 USB Usage
 Behaviour of the LED DL1 (COLOR RED)
 Update of FW PPKOORD
 Behavior of the LED DL2 (COLOR GREEN)
 Behavior of the LED DL3 (COLOR BLUE)
 Behavior of the LED DL4 (COLOR AMBER)
 Linking "Base AutoCaster" to "Mission Planner" via COM Port
 

» View entire Knowledgebase

 

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies